Front Desk & Registration

A Front Desk board with one card per order, grouped by stage, plus a Quick Registration wizard that checks phone or ID for a duplicate patient, allocates the patient sequence and derives age from date of birth.

Test Picker

Tile-based, grouped by Lab Section plus Package and Unfiled. Price, turnaround time, sample type and container all come from the test itself, and sex- or age-restricted tests are refused on the spot.

Bill & Pay

Invoice posted and payment reconciled in one step. Discount above a per-group limit needs a supervisor PIN, and the money receipt prints together with the barcode sample labels.

Collection Queue

One tile per container, coloured by its real cap colour. Collect or reject by click or barcode scan; a rejected sample chains straight to a recollection so nothing is retyped.

Result Sheet

An editable tests × parameters matrix, with reference ranges by sex and age, High / Low / Critical flags, calculated parameters and a delta check against the patient’s last value. A Batch Result Entry screen enters one test for a whole day’s samples at once.

Validation & Delivery

Single or multi-select validation with a digital signature and critical-value alerts. Deliver by print, email or a portal link with an access token; reprints are watermarked COPY, and a public QR page verifies a report.

Diagnostic Dashboard

Eight tabs — Overview, Front Desk, Laboratory, Billing, Staff, Payroll, Alerts, Reports — with KPI cards, drill-down charts, a filter bar, PDF export and an AI Agent panel, with optional auto-refresh.

Staff & Attendance

A diagnostic role and bench live on the ordinary Odoo employee record, with licence number and expiry, a per-pathologist report signature, and collected / entered / validated counts. Attendance tracks late minutes and overtime — no parallel HR model.

Payroll & Reporting

Self-contained contracts, salary rules and structures; payslips computed from attendance, overtime and weekday absence. Eleven reports in all — TAT, test, result, sample, patient, receivables, delivery and payroll analyses, plus a Printed Reports wizard and a Report Deliveries log.

AI Agent on the Dashboard

Ask the dashboard a question in plain words and get an answer built from the figures it is already showing. It reads every tab your role may open, so a question asked on Front Desk about the lab is still answered — and the dashboard switches to the tab the answer came from.

AI Test Suggestion

Type what the patient is complaining of and get a proposed test list back, picked only from your own catalogue — anything the model invents is dropped before it reaches the screen — alongside the possible conditions those symptoms point to, for the clinician to weigh.

AI Result Explanations

A plain-language note on what a single value and its flag mean, for staff reading only, and a separate reassuring summary written for the patient that reaches their report only when a human ticks the box.

Configure your lab — once, before the first patient

Configuration → Lab Sections, Sample Types, Tests & Packages, Sessions, Settings. Six lab sections and their real-cap-colour containers ship ready; add your own tests on top.

Lab Sections: Haematology, Biochemistry, Microbiology, Serology & Immunology, Histopathology, Imaging.

Sample Types: EDTA, serum, fluoride, citrate, urine, stool and swab containers, each in its real cap colour.

Tests & Packages: price, turnaround time, sample type, container, sex/age restrictions and parameters with reference ranges.

Settings: discount limit and supervisor PIN, partial payment, auto-print receipt and labels, portal link lifetime, uncollected-sample reminder, report header/footer/signature, expected check-in and late grace.

Register the patient, and watch today’s board

Front Desk → Quick Registration. Three mandatory fields, a duplicate check on phone or ID, and the patient sequence and age are handled for you.

Front Desk → Front Desk Board: one card per order, grouped by stage — Draft, Confirmed, Collected, In Process, To Validate, Validated, Delivered, Cancelled.

Every card shows the patient, their age and sex, the test count and a critical-result badge when one is waiting.

Front Desk → Patients holds the lifetime record: mobile, national/passport ID, delivery preference and consent, with every past order underneath it.

The Front Desk Board — every order, every stage

Quick Registration — register and order in one wizard

Order tests with the Test Picker

From the order, Order Tests opens a tile board grouped by Lab Section, plus Package and Unfiled groups.

Click a tile to add it. Price, turnaround time, sample type and container are all read straight off the test — nothing is typed twice.

A package tile adds every test underneath it in one click; a test already on the order is not repeated.

Sex- and age-restricted tests — a PSA on a male adult, for example — are refused for a patient the test does not fit.

The Tests tab on the order lists every line with its lab section, price and state, right through to Results Entered and Validated.

The Test Picker — grouped by Lab Section

The order’s Tests tab, mid-workflow

Bill & pay — confirm, invoice and collect in one step

The Bill & Pay wizard confirms the order, posts the invoice, takes the payment and creates the samples — one button.

A discount above the company’s limit needs a supervisor PIN, checked server-side and not only on the screen.

Partial payment is a setting, not a workaround: off, an order must be paid in full before its samples are collected.

The payment is an ordinary account.payment, reconciled with the invoice and attached to the cashier’s own cash session.

The Billing tab on the order keeps the untaxed, discount, tax, total and amount-due figures — read-only for everyone except the cashier and manager.

Bill & Pay — invoice, payment and labels together

The order’s own Billing tab

Collect the sample — one tile per container

Laboratory → Collection. Two tests drawn into the same tube are one container, so the queue counts tubes, not tests.

Each tile takes its colour from the container’s real cap colour — a rack is read from across the room, the way a phlebotomist actually works.

Collect or Reject by clicking the tile or scanning its barcode label. A rejected sample chains straight to a recollection, with the reason kept on the order.

The Samples tab on the order lists every container with its state, from To Collect through Received in Lab.

The Collection Queue — one tile per container

The order’s own Samples tab

Process & enter — the worklist and the result sheet

Laboratory → Worklist shows every test as a tile, grouped by Lab Section, with a progress bar of parameters entered.

Open Result Sheet for one order: tests down the rows, parameters across the columns — click a cell to type a value.

Flags and the matching reference range are applied the moment you save: L, H, or LL / HH when a value is critical — by the patient’s own sex and age.

A calculated parameter, such as a haematocrit derived from haemoglobin, fills itself in from the values around it.

Batch Result Entry flips the grid the other way — one test, every sample of the day — for a bench that runs one assay at a time.

The Worklist — every test, grouped by bench

The Result Sheet — a critical value flagged red on save

Validate, then deliver the signed report

Laboratory → To Validate: submitted results land here, critical ones first — a technician cannot validate their own work.

Tick one or many and click Validate; the pathologist’s signature and the validated timestamp are recorded on every line.

Front Desk → Delivery lists every validated order still to hand over, with the amount due shown in red so an unpaid balance is never missed.

Deliver by print, email or a portal link with its own access token; a reprint is watermarked COPY, and a public QR page lets anyone verify a report is genuine.

To Validate — critical results first

The Delivery queue — the due balance is never hidden

Staff, attendance and a self-contained payroll

Staff → Diagnostic Staff. Tick Diagnostic Staff on an ordinary employee, give them a role and a bench, and their work is counted here — no second HR model.

Licence number and expiry, and a report signature stamped on every test that person validates.

Attendance on the standard hr.attendance check-in/out, with late minutes measured against Expected Check-in plus the grace window.

Payroll → Generate Payslips: pick a period, and every running contract is computed — worked days, absence deduction and overtime pulled straight from attendance.

Diagnostic Staff — role and bench on the employee record

A payslip — computed from the contract and attendance, not typed

Watch the dashboard, and run the reports

Dashboard → Alerts: a red badge counts what is slipping — orders past due time, containers still waiting, orders with a due balance, open cash sessions, critical results not validated.

Reporting → TAT Analysis and Test Analysis: pivot and graph views by lab section, test and period, re-sliced and exported yourself.

Reporting → Printed Reports offers exactly two: Daily Collection by cashier, session and journal, and Section Worklist.

Reporting → Report Deliveries keeps a log of every report handed over, by which channel and to whom.

TAT Analysis

Turnaround time in hours against target, as a pivot or a graph, sliced by lab section, test and day — the same figure the dashboard’s Average TAT tile is built from.

Test Analysis

Volume and net revenue by test, again as a pivot or a graph — which tests actually pay for the bench that runs them.

Printed Reports

A filter wizard offering exactly two printed reports: Daily Collection, grouped by cashier, session and journal, and Section Worklist.

Result Analysis

Normal, high, low and critical rates per test, parameter and bench. A parameter flagging 90% abnormal usually has a badly set reference range, not 90% sick patients.

Sample Analysis

Rejection rate by sample type and reason, and the minutes a sample spends between collection and the bench.

Patient Analysis

Sex, age band, nationality and referring doctor, with visits and lifetime value rolled up per patient and returning patients marked.

Receivables

What is still owed, aged into 0-7, 8-30, 31-60 and over-60 day buckets, one row per order that still has a balance.

Report Delivery

Counter against e-mail against portal, hours from order to hand-over, and the reprint share — a channel with many reprints is one that is not working.

Payroll Analysis

What payroll cost by rule, category, role, bench and batch, rather than one payslip at a time.

Lab Result report

Money Receipt

Sample Label, with barcode

Section Worklist

Daily Collection sheet

Payslip

Your Policy, Not Ours

Discount limit and supervisor PIN, partial payment, auto-print receipt and labels, portal link lifetime, uncollected-sample reminder, report header/footer/signature, expected check-in, late grace and standard hours — all settings, not code.

Secure by Design

A technician cannot validate their own work; the discount PIN is checked server-side; licence numbers and report signatures sit behind HR rights. Record rules keep every order, sample and result inside the user’s own company.

Built on Odoo, Not Beside It

Patients are contacts. Staff are ordinary employees, on ordinary attendance. Bills are ordinary customer invoices settled with ordinary payments. Receivables ageing, taxes and multi-currency are Odoo’s own tested code paths — nothing here forks them.

Less Typing, Fewer Mistakes

Age is derived from date of birth. Price, TAT, sample type and container come from the test. Flags, reference ranges and calculated parameters are applied on save. Payslips pull worked days, absence and overtime from attendance by themselves.